FAQ - Frequently Asked Questions

1. Do you ship internationally?

Yes. We currently ship to Canada from our U.S. fulfillment location.

2. Are there customs fees for orders shipped to Canada?

Orders shipped to Canada may be subject to customs duties, taxes, or import fees, depending on Canadian customs regulations. These charges are determined by the destination country and are the responsibility of the customer.

3. How long does shipping take?

Orders shipped to Canada typically arrive within 3–7 business days, depending on the shipping carrier and destination.

4. Do you provide tracking information?

Yes. Once your order has shipped, you will receive a tracking number by email so you can monitor your delivery.

5. Can I return a product?

For information about returns and refunds, please refer to our Refund Policy page.

6. Where are orders shipped from?

Orders are shipped from our U.S. fulfillment location in Pennsylvania.

7. What carriers do you use?

We ship using trusted carriers such as USPS, UPS, DHL, and FedEx, depending on the destination and shipping option selected.